Alpego is constantly searching for new tools that can increase customer satisfaction.
Halifax is a solution that exactly matches their needs, because with this system Alpego is capable to turn negative experiences into positive ones. By reducing their customers’ downtime as much as possible with the fastest response time and most transparent communication, Alpego is aiming for service excellence.
Alpego has already started to rollout Halifax to several dealers and is very confident about the positive feedback they receive so far.
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Reesink Production love to keep things simple
Reesink Production love to keep things simple. With the Halifax portal, they expect to waste less time on administration and communication about warranty claims.
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