Due to a rapid growth of their production and dealer network, Firstgreen needed a simple system for technical support and warranty.
Firstgreen decided to implement Halifax, as this solution matched exactly with their needs:
-An easy service tool for their dealers.
-Professionalization of their customer care.
-A very clear service process.
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Kemper about the benefits of using Halifax
Previously, Kemper had a manual warranty process. Claims were received via emails and phone calls. With Halifax, they finally found an optimized solution for the warranty process.
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