Reesink Production is a growing Dutch manufacturer of manure tanks, fertilizer machines, and silage wagons. Their premium brand KAWECO is represented all over the world.
Reesink has decided to implement Halifax in the short term. With Halifax, Reesink will further professionalize its after-sales business and improve communication with its global dealer network.
Other benefits for Reesink Production will be to get more time to focus on important matters, like supporting their dealers, a more profound analysis of the warranty cases, and a reduction of their warranty costs.
Reesink Production is part of Royal Reesink, one of Europes largest distributors of high-quality machinery and components for agriculture, logistic warehousing, and the construction equipment industry.
Previously, Kemper had a manual warranty process. Claims were received via emails and phone calls. With Halifax, they finally found an optimized solution for the warranty process.
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