Reisch has recently started their journey of digital transformation. The new appointed After Sales Manager Patrick Bablick created a clear vision for his service department. Bablick is convinced that Reisch need to implement digital service tools in the coming years to stay competitive and increase their service levels towards their dealers and customers.
After exploring several software suppliers, Reisch chose Halifax as their new solution, because it matched with their long-term vision of service quality.
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Rapid Technic automates warranty process with Halifax
Rapid decided to implement Halifax because the system was an exact fit for their warranty process. To support a fully automated workflow, Rapid decided for an integrated implementation with SAP.
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