With Halifax SIP is building a strong online presence
SIP is constantly striving to improve the quality and efficiency of its machines. For that reason, they offer their customers a 3-year warranty on their machines. To monitor this process more accurately and to create a stronger online presence, they introduce the Halifax platform to all their business partners worldwide.
With Halifax, SIP will simplify, improve, and accelerate the communication with all their customers, which means better responsiveness and consistency in handling complaints.
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Halifax is a very efficient solution for AVR and its dealers
The current way of handling warranty claims was no longer sustainable for AVR. In addition to producing more machines every year, they also need to support more dealers due to entering new markets.
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