Stertil BV is the international market leader in heavy-duty vehicle lifting systems and high quality solutions for loading docks. After a short orientation process Stertil chose Halifax to optimize and automate their global warranty process. One of the greatest benefits for Stertil is the direct feedback and transparency, which gives them the opportunity to improve the communication with their dealers and distributors worldwide.
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Kemper about the benefits of using Halifax
Previously, Kemper had a manual warranty process. Claims were received via emails and phone calls. With Halifax, they finally found an optimized solution for the warranty process.
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