Trioliet reduces 75% of its lead time on claims
Trioliet always seeks to improve quality and efficiency. At some point they optimized the process of dealing with warranty claims. Halifax replaced the prior use of manual, time-consuming procedures via Excel sheets. Using Halifax, Trioliet achieved a lead time reduction of 75% on its claims.
Trioliet highly recommends the Warranty Portal. Besides the shorter lead times, the system is easy to use and constantly offers a clear overview of what is happening with all warranty claims.
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Italian manufacturer of agricultural equipment adopts Halifax as new service solution
Alpego's philosophy is based on product improvement and constant innovation. One of their main goals is to strive for service excellence.
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