Trioliet reduces 75% of its lead time on claims
Trioliet always seeks to improve quality and efficiency. At some point they optimized the process of dealing with warranty claims. Halifax replaced the prior use of manual, time-consuming procedures via Excel sheets. Using Halifax, Trioliet achieved a lead time reduction of 75% on its claims.
Trioliet highly recommends the Warranty Portal. Besides the shorter lead times, the system is easy to use and constantly offers a clear overview of what is happening with all warranty claims.
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Halifax is a very efficient solution for AVR and its dealers
The current way of handling warranty claims was no longer sustainable for AVR. In addition to producing more machines every year, they also need to support more dealers due to entering new markets.
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